4500 Travels Enabled per Month – See how
Case Study: B2B Marketplace
The Client
The client is a B2B trade platform with a network-centric approach. It is a large marketplace that brings traders, wholesalers, retailers, and manufacturers in India on to a single platform to help them scale and nurture their business. The client has reached across the 29 states and the team has to travel extensively to build relationships with the small and medium businesses.
Corporate Travel Challenges
Rapid scale and ramp-up in business
The client grew from 80 employees to 22000 employees within a few years laying a huge stress on the internal travel management
Manual profiling with no HR System in place
The absence of HR systems meant that each new travel of an employee took time to create profile and then process the travel requests
Inefficient travel request management
All the travel requests were going through the travel agents making the entire process slow and inefficient
No formal travel policies
There were no travel policies which led to several non-compliances and cost overruns
Smartest Benefits Delivered
4500
Travels/month delivered
80 to 22K
People growth was managed seamlessly
98%
Issue and escalation free travel
100%
User adoption and compliance
Smartest Solution
Onboarded an HRMS system
Tripeur went beyond the contractual scope to recommend and onboard the HRMS system to help client get a singular view of employee information
Automated travel booking process with self-book tool
The self-book tool with an approval system ensured that employees directly booked their travel plan as per the company travel policy
Scaled the travel without scaling the travel desk teams
Tripeur’s robust platform ensured that the rapid growth in the travel was managed with just one additional head count to the travel desk team. Rest all was automated.
Optimized corporate deals with travel partners
The recommendation engine helped the client optimize their travel spend by signing new corporate deals with leading airlines
High adoption and seamless onboarding with onsite helpdesk
Tripeur provided onsite support to help the travel desk team get ramp up rapidly and to ensure high adoption
High transparency and compliance to travel policies
All the rates, travel plans and invoicing was transparent ensuring high level of integrity and compliance with the stated corporate policies